Contact information

Contact Information

Welcome to Nuvola Travel Co.. We are dedicated to delivering smart, lightweight travel solutions—including TSA-friendly luggage straps, leak-proof plastic travel bottles, and multi-compartment toiletry bags. If you have any questions regarding our products, order status, tracking, or returns, please feel free to reach out to our customer support team using the details below.

1. Store & Corporate Overview

  • Store Name: Nuvola Travel Co.

  • Legal Operating Entity: FARMACIA DOTT. BOSSI EMANUELA & C. SAS

  • Store URL: http://4ggxep-bm.myshopify.com/

  • Primary Scope of Business: E-commerce retail of travel accessories, luggage security straps, refillable cosmetic bottle kits, and travel wash bags.

2. Customer Support Contact

  • Customer Support Email: [email protected]

  • Registered Corporate & Business Address:

    FARMACIA DOTT. BOSSI EMANUELA & C. SAS

    PIAZZA XXV APRILE 7

    21052 BUSTO ARSIZIO (VA)

    Italy

3. Customer Support Operating Hours

Our customer support team is available during the following hours:

  • Monday – Friday: 9:00 AM – 5:00 PM (CET / Central European Time)

  • Saturday & Sunday: Closed

  • Italian National Public Holidays: Closed

Note: We strive to respond to all customer email inquiries within 24 to 48 business hours.

4. How We Can Assist You

To help us assist you as quickly as possible, please include the relevant information when reaching out:

  1. Order Status & Tracking: Please provide your Order Number (e.g., #NT1001) and the email address used during checkout.

  2. Product Usage & Flight Capacity: If you have questions regarding bottle TSA 100ml limits, silicone/PET plastic material compatibility, or luggage strap lock resetting, feel free to drop us a message.

  3. Damaged Goods or Transit Leaks: If your parcel arrives damaged or an item zipper/bottle cap fails during delivery, please attach clear photos of the packaging and product in your email within 48 hours of receipt.